Our Policy

Privacy Policy

This Privacy Policy explains how goVIP, owned and operated by RIGARO EWORKS LLP, collects, uses, discloses, and protects your information when you purchase or use our membership services.

1. About goVIP

goVIP is a membership and subscription service offered by RIGARO EWORKS LLP. Users may subscribe on a monthly, quarterly, half-yearly, or yearly basis. Upon subscription, a recurring mandate is created and membership fees are automatically debited from the registered payment instrument (card/account) until cancelled by the user.

2. Partner Tie-ups

Under the goVIP subscription, we have tied up with two service partners:

  • OTTplay — to provide access to multiple OTT platforms through exclusive activation codes.
  • EaseMyDeal — to provide exclusive discounts, offers, and cashback on services such as mobile and DTH recharge, credit card bill payments, pay via credit card (rent/education fee/business services), flight booking, hotel booking, bus booking, gift cards, brand vouchers, credit card applications, loan applications, and more.

3. Information We Collect

At the time of purchase, we collect only:

  • Name
  • Email address
  • Mobile phone number

No sensitive personal data or payment credentials are stored by goVIP. Payments are securely processed by our payment gateway partners in compliance with RBI guidelines.

4. Use of Collected Information

Your information is used to:

  • Register and activate your goVIP membership
  • Provide an exclusive activation code for OTTplay
  • Enable automatic discount and cashback benefits on EaseMyDeal (based on registered mobile number)
  • Communicate important membership-related updates

5. Third-Party Services & Policies

Since goVIP membership provides benefits through OTTplay and EaseMyDeal, you acknowledge and accept that:

  • OTTplay benefits are activated via exclusive codes provided after purchase, and are governed by OTTplay’s Privacy Policy.
  • EaseMyDeal benefits (discounts/cashbacks) are automatically activated on the EaseMyDeal app based on your registered mobile number, and are governed by EaseMyDeal’s Privacy Policy.

By subscribing to goVIP, you expressly agree to also be bound by OTTplay’s and EaseMyDeal’s respective privacy policies.

6. Data Sharing & Liability

Your personal details (name, email, mobile) may be securely shared with OTTplay and EaseMyDeal only for the purpose of activating your benefits.

goVIP / RIGARO EWORKS LLP shall not be liable for:

  • Any misuse, breach, or failure arising from OTTplay’s or EaseMyDeal’s platforms
  • Any changes in benefits, pricing, or services provided by OTTplay or EaseMyDeal
  • Any direct, indirect, incidental, or consequential damages resulting from the use of partner services

7. Data Security

We implement reasonable safeguards including encryption, access controls, and limited retention to protect your information. However, given the nature of the internet, we cannot guarantee absolute security.

8. Your Rights

You may request access, correction, or deletion of your personal information by writing to privacy@govip.one.

Please note: deletion of your details will terminate your goVIP membership and related benefits.

9. Updates to Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the revised effective date.

10. Contact Us

For privacy-related queries, please contact:
RIGARO EWORKS LLP
Email: hello@govip.one